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Ordering & Shipping Customer Service View Cart
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Ordering and Shipping Information:
Orders Your order will be shipped in 2 - 4 weeks. Your credit card will not be charged until your order ships. If you have questions about the status of your order, you can email us or call us toll free at 1-800-311-3995. Back Orders If an item you have purchased is not in stock, we will contact you immediately via email to let you know when the item will be available for shipment. Your credit card will not be charged until your order ships. Taxes Iowa residents will be charged 6% sales tax. Shipping & Handling Charges — through June 2008. US Orders: Shipping and handling is FREE on orders shipped to addresses in the United States. International Orders: If your order will be delivered outside of the United States, you will be assessed a flat fee of $4.95 USD. If your order consists ONLY of our special publication, soft-cover books, (e.g. "Splendid Soups", "Weeknight Menus", "SmartCarb Cooking", "The Top 200 Kitchen Tips", "Holiday Cookies") you will NOT be charged shipping on your order. Alternative Ordering Options If you are visiting Cuisine at home Store.com from a network that doesn't allow access to secure pages, or if you prefer to place your order over the telephone, you can call toll free 1-800-311-3995, Monday through Friday, 8am to 5pm Central Time. 100% Satisfaction Guarantee If you are not completely satisfied with your purchase, just return it. We will gladly refund the original sales price — no questions asked. Questions? If you have questions, you may email us (or call us toll free 1-800-311-3995, Monday through Friday, 8am to 5pm Central Time.) Security All online orders go through our secure server so you can order online with confidence. Your personal and credit card information is encrypted as it travels between your computer and ours. |